Shipping policy

🚚 Joke Gear – Shipping Policy

Last updated: 4/4/26

📦 Order Processing Time

All Joke Gear products are made‑to‑order and fulfilled by our production partner, Printify. Most orders are processed and sent to production within 1–3 business days. Once an order enters production, it cannot be changed or canceled.

🚀 Shipping Times

Shipping times vary based on the product and the customer’s location. Typical delivery windows:

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • International: 7–15 business days

These are estimates provided by Printify’s print providers. Actual delivery times may vary due to carrier delays, customs, or high‑volume seasons.

🌍 Shipping Locations

We currently ship to most countries worldwide. If your location is not supported by Printify’s carriers, the checkout page will prevent the order from completing.

💰 Shipping Costs

Shipping rates are calculated at checkout based on:

  • The product type

  • The customer’s location

  • The print provider fulfilling the order

If your order qualifies for a free‑shipping promotion, it will be automatically applied at checkout.

📦 Multiple Packages

Because Joke Gear uses multiple Printify print providers, items in your order may ship separately. Each package will have its own tracking number (when available).

🔍 Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information (when available). Some international shipments may not include full tracking.

Shipping Delays

Joke Gear is not responsible for delays caused by:

  • Carriers

  • Weather

  • Customs

  • Peak holiday volume

However, if your package is significantly delayed or appears lost, contact us and we’ll help investigate.

🧵 Wrong Address Disclaimer

Please double‑check your shipping address. If an order is returned due to an incorrect or incomplete address, the customer is responsible for reshipment costs.

📬 Lost, Damaged, or Incorrect Orders

Usually, Printify handles fulfillment, so if your order arrives:

  • Damaged

  • Misprinted

  • Incorrect

  • Or does not arrive at all

We will replace it at no cost to you.

Please contact us within 30 days of delivery with:

  • Your order number

  • A description of the issue

  • Photos (if applicable)

📧 Contact Us

For any shipping questions, reach out to: support@jokegear.com