Refund policy
READ CLOSELY PLEASE
🔥 JOKE GEAR — RETURNS & REFUND POLICY
We keep it simple, fair, and fast.
Because every item is made just for you... our policy is a little different than big-box stores.
📦 VERY IMPORTANT!!
All JOKE GEAR items are custom printed when you order — not pulled from a warehouse.
👉 That means we do not accept returns or exchanges for:
- Incorrect size selected
- Change of mind
- Ordering the wrong item
Please double-check your size and order details before purchasing.
✅ DAMAGED, DEFECTIVE, OR WRONG ITEMS
If something’s not right, we’ll make it right — fast.
You’re eligible for a free replacement or refund if your item is:
- Damaged in transit
- Misprinted or defective
- Incorrect item received
⏱️ CLAIM WINDOW
You must contact us within 30 days of delivery.
Include:
- Your order number
- A clear photo of the issue
👉 This helps us resolve your issue quickly.
🚫 ORDER CANCELLATIONS
Orders move into production quickly.
- We may be able to cancel within a short window (3 hours) after purchase
- Once production starts, orders cannot be canceled or changed
📬 HOW TO CONTACT US
Email: support@jokegear.com
We typically respond within 24–48 hours
⚠️ IMPORTANT NOTES
- We do not require returns for damaged items (in most cases)
- Refunds or replacements are issued after review
- Abuse of this policy may result in denied requests
💬 FINAL WORD
We’re not a giant warehouse — we’re building the World’s Funniest Clean Gear one order at a time.
That means:
- We stand behind our quality
- We keep things fair for everyone
- And we appreciate you being part of it 🙌